Shipping policy
Last updated: August 24, 2026
At Aura Cosmetics, we work to process and deliver your order as quickly as possible.
Order Processing
Orders are typically processed within [1–3 business days] after payment is confirmed.
Orders are not normally processed or shipped on weekends or holidays. Processing times may be longer during sales, promotions, or periods of high order volume.
Shipping Times
After your order has been processed, delivery times depend on your location and selected shipping method.
Estimated delivery time:
- Standard Shipping: [X–X business days]
- Express Shipping: [X–X business days]
Please note that these are estimates and are not guaranteed delivery dates.
Shipping Address
Please make sure your shipping address is correct before completing your purchase.
Aura Cosmetics is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible. We will do our best to assist you before the order ships.
Tracking Information
Once your order has shipped, you will receive tracking information when available.
Tracking updates may take some time to appear after your package has been shipped.
Delayed or Lost Packages
Shipping delays can occasionally occur due to weather, carrier delays, holidays, incorrect addresses, or other circumstances outside our control.
If your package appears to be lost or has not arrived within the expected delivery period, please contact us so we can assist you.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order number along with photos of the damaged package and product.
We will review the issue and work with you to find an appropriate solution.
Contact Us
If you have questions about shipping, please contact us:
Aura Cosmetics
Phone: +1 862-232-8857
Website: auracosmetics.shop
Email: [YOUR EMAIL ADDRESS]